Catalogue Hexagone sport robotics 2024-2025 - UK - Flipbook - Page 32
REPAIR YOUR ROBOT
INTERVENTION
ALL OVER FRANCE
CONTRACT OF
HEXAFIX MAINTENANCE
ALL INCLUSIVE (FULL SERVICE):
1. Telephone assistance 5 days a week, from 7:30
5. Totally free workshop-factory return,
6. Equipment guaranteed for life during the duration
a.m. to 6:00 p.m.,
of the contract,
2. Unlimited on-site interventions,
3. DAWN INTERVENTION, FROM 5:30 A.M. TO 8:00
7. Loan robot during prolonged immobilization,
8. Permanent support thanks to a range training and
A.M. IN YOUR POOL,
services on site or in the factory workshop,
4.
9. Fixed annual lump sum price, respected budget.
Parts, labor and travel fully covered unlimited
under the Hexafix contract, excluding breakage,
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A FLEET OF WORKSHOP VEHICLES FOR
TECHNICIANS AND SALESMEN RENEWED EVERY
2 YEARS
for a reduced carbon footprint with systematic reduction of
CO2 emissions to Euro 6 standards, also including 1 100%
electric vehicle.
NO TO OBSOLESCENCE
SCHEDULED
QUALIFYING TRAINING
TECHNICIANS
REMOTE DIAGNOSTICS AND
TUTORIALS WITH VISIOFIX
REPAIR IS:
EFFICIENT, ECONOMIC & ECOLOGICAL
95% of our robots are repairable on site. Speed of
interventions. Availability of spare parts with truck
stock managed by SAP. A 100% PRO quality service,
management of the technicians' collaborative calendar.
COMMISSIONING INCLUDED IN THE PURCHASE OF
THE ROBOT (3 LEVELS OF TRAINING)
We organize training for swimming pool staff on the use
and maintenance of the machine. Small maintenance
only requires a few minutes per week and a self-diagnosis
is included in each machine.
WITH VISIO FIX, HEXAGONE MANUFACTURE
CUSTOMERS CAN CHAT VIA WEBCAM WITH A
CONSULTING TECHNICIAN
This videoconferencing service enhances the understanding
of the customer problem and promotes decision-making
by the consulting technician on the course of action to
take. Accessible both on computer and smartphone.
info@myhexagone.com - +33(01) 34 34 11 55
